As we all know by now, there has been a dramatic spike in people behaving really badly on airplanes. Despite the FAA adopting a policy of zero tolerance for disruptive behavior, the airlines have submitted over 5,000 reports of unruly passengers. Out of that total, the FAA has referred at least 37 for possible criminal prosecution. As people take to the air for the year-end holidays, Sara Nelson, the international president of the Association of Flight Attendants-CWA, reached out to CNN to give passengers some tips on what to do whenever they see potential signs of trouble on board. Read more